WP8548 data not connecting


#1

Hello,

I am using the mangoH Red with the WP8548 module. I am located in Lebanon (EMEA).

I can send SMSs and I cannot connect to the data network.

The profile’s index is 1, the APN is mms, the PDP Type is IPV4V6 and it is not connected. When I issue the cm data connect, all is fine until the module connects and then it fails with connection failure: LE_FAULT.

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  1. does the module work in the EMEA region (it is supposed to be global)?
  2. if it works in the EMEA, why does it not connect?

Kind regards,

Pierre


#2

What sim are you using? Please provide the output of cm radio before doing cm data connect.


#3

Hello dfrey,

I am using a local sim from the alfa operator. The sim provided by Sierra Wireless does not work as well.

Below is a snapshot of the cm radio command

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Kind regards,

Pierre


#4

Hi there… I am facing exactly the same problem, using a local SIM because the one provided by Sierra Wireless doesn’t work here… is there a solution for this problem?


#5

if Sierra SIM is not in the regions that it is sold for, then you will need to use your own SIM.


#6

Thanks… I am using my own SIM, and I have network service, but cm data connect command fails. the same problem Pierre had, not sure if his problem was resolved as it might resolve mine too


#7

can you do
logread -f
and share the log files?


#8

I can’t upload files because I am a new user… how can I attach the file?.. copy and paste the whole output is too big


#9

just repeated the problem and this is the log…


#10

is fixed… for the record and potential future references… the issues seems to be that Windows was controlling the MODEM, once I disabled “Mobile” connection in the Windows the problem went away

thanks anyways for the quick response

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