mangOH reds unable to connect "Registration was denied"

#1

Hi

I purchased the red mangOH development kit and I can not connect to the network.
Of course, I made a complete registration according to the initial activation manual and also registered the SIM to the AirVantage site.

I send here the results of the messages presented to me:

root@swi-mdm9x28-wp:~# cm radio
Power: ON
Current Network Operator: Hot Mobile Ltd.
Current RAT: UMTS network (LE_MRC_RAT_UMTS)
Status: Registration was denied, usually because of invalid access credentials (LE_MRC_REG_DENIED)
Signal: Very strong signal strength (5)
PS: Packet Switched Not registered (LE_MRC_REG_NONE)

root@swi-mdm9x28-wp:~# cm sim info
Type: EXTERNAL_SLOT_1
ICCID: 89332401000011491822
Home Network Operator: JT
EID:
IMSI: 234500020042498
Phone Number:

root@swi-mdm9x28-wp:~# cm data
Index: 1
APN: internet.sierrawireless.com
PDP Type: IPV4
Connected: no

root@swi-mdm9x28-wp:~# cm data connect
Setting up profile 1
Setting access point name … ok
Setting packet data protocol … ok
Setting Authentication … ok
Connecting … failed
Tue Apr 2 07:57:55 UTC 2019 - Connection Failure: LE_FAULT

I ask for help on the subject, I can not find the right solutionsץ

Thank you,
omri

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#2

Hi @omri could you provide your cm info as well? If you are using a wp77xx CF3 module you might need to disable LTE-NB1 or LTE-M1 if only 2G is available. Hope it helps,
Marc

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#3

Hi Marc,

Thank you about your comment.
After many simulations and after replacing SIM, I noticed that the SIM must be active on the network.
To this day I tried to work with the SIM that came with the package of mangOH Red and probably can not work with it.

omri

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